Privacy Policy

PathToExcel Pvt Ltd ("PathToExcel", "we", "our", or "us") is committed to protecting the privacy of our users, customers, and visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, mobile applications, gaming products, and educational technology platforms (collectively, the "Services").

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of our Services.

PathToExcel Pvt Ltd is a company incorporated under the laws of India.

We use the information we collect to:

• Provide, operate, maintain, and improve our Services.
• Process transactions and send related information including confirmations and invoices.
• Send administrative and service-related communications.
• Respond to comments, questions, and customer support requests.
• Monitor and analyse usage patterns to improve user experience and product functionality.
• Detect, investigate, and prevent fraudulent or unauthorised activity.
• Personalise content and features within our gaming and educational products.
• Send marketing and promotional communications where you have opted in to receive them.
• Comply with applicable legal obligations.

We do not sell your personal information. We may share your information in the following limited circumstances:

• Service Providers: Trusted third-party vendors who assist in delivering our Services (e.g., cloud hosting, payment processing, email delivery, analytics). These providers are contractually bound to use data only as directed by us.
• Educational Institutions: Schools and districts that license our EdTech platforms may access data relating to their students and staff within their licensed scope.
• Legal Requirements: When required to comply with applicable law, regulation, legal process, or governmental request.
• Business Transfers: In connection with a merger, acquisition, financing, or sale of assets, your data may be transferred as part of that transaction.
• With Your Consent: In any other circumstance where you have given us explicit consent to share.

Some of our educational products are designed for use by children under the age of 13 ("Children"). We collect personal information from Children only with verifiable parental consent or at the direction of a school acting in loco parentis under applicable law, including the Children's Online Privacy Protection Act (COPPA) and India's Digital Personal Data Protection Act, 2023 (DPDPA).

Parents and guardians may review, correct, or request deletion of their child's personal information by contacting us at privacy@pathtoexcel.com.

We retain personal information for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When data is no longer needed, we securely delete or anonymise it. User account data is retained for the duration of the account and for up to 24 months following account closure.

We use the following types of cookies:

• Strictly Necessary Cookies: Required for the operation of our Services. These cannot be disabled.
• Performance & Analytics Cookies: Help us understand how visitors interact with our Services (e.g., Google Analytics).
• Functional Cookies: Remember your preferences and personalise your experience.
• Marketing Cookies: Used to deliver relevant advertisements and measure ad campaign effectiveness, only where permitted.

You may configure your browser to refuse cookies or to alert you when cookies are being sent. Note that disabling cookies may affect the functionality of certain parts of our Services.

We implement industry-standard technical and organisational security measures including TLS/SSL encryption in transit, AES-256 encryption at rest, role-based access controls, regular security audits, and SOC 2-aligned practices to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data, subject to legal retention requirements.
• Portability: Receive your personal data in a structured, machine-readable format.
• Objection / Restriction: Object to or request restriction of certain processing activities.
• Withdrawal of Consent: Where processing is based on consent, withdraw that consent at any time.

To exercise any of these rights, please contact us at privacy@pathtoexcel.com. We will respond within 30 days.

PathToExcel is headquartered in India. If you access our Services from outside India, your information may be transferred to and processed in India and other countries where our service providers operate. We take appropriate safeguards to ensure such transfers comply with applicable data protection law, including the use of Standard Contractual Clauses where required.

Our Services may contain links to third-party websites or services. We are not responsible for the privacy practices of those third parties and encourage you to review their respective privacy policies before providing any personal information.

We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page and, where the changes are material, provide additional notice via email or a prominent notice within our Services. Your continued use of our Services after any changes constitutes your acceptance of the updated Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our Data Protection Officer: